1. General Information

Business Name: Perfume Corner

Address: 43 Villiers Road, Southall, UB1 3BS, United Kingdom

Email: info@perfumecorner.co.uk

Phone: 07768 219998

Website: perfumecorner.co.uk

2. Definitions

• "We", "Us", "Our" refers to Perfume Corner
• "You", "Your" refers to the customer or user of our website
• "Website" refers to perfumecorner.co.uk
• "Products" refers to the fragrances and related items we sell
• "Order" refers to your purchase of products from us

3. Age Requirement

You must be at least 18 years old to make a purchase from our website. By placing an order, you confirm that you are 18 years of age or older.

4. Use of Our Website

By using our website, you agree to:

• Use the website only for lawful purposes
• Provide accurate and complete information when placing orders
• Not use the website in any way that could damage, disable, or impair it
• Not attempt to gain unauthorized access to any part of the website
• Not use automated systems or software to extract data from the website

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

5. Product Information and Pricing

Product Descriptions

We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current.

Pricing

• All prices are displayed in British Pounds (GBP) unless otherwise stated
• Prices include VAT where applicable
• We reserve the right to change prices at any time without prior notice
• The price charged will be the price displayed at the time you place your order
• If a pricing error is discovered after you place an order, we will contact you to inform you and give you the option to cancel

Product Authenticity

All our products are 100% authentic and sourced from authorized distributors. We guarantee the authenticity of every product we sell.

6. Ordering and Payment

Placing an Order

When you place an order through our website, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason.

Order Confirmation

Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. Your order is accepted when we dispatch the products and send you a dispatch confirmation email.

Payment

• Payment must be made in full at the time of ordering
• We accept Visa, Mastercard, American Express, PayPal, and Klarna
• All payments are processed securely through Shopify's encrypted payment system
• We do not store your credit card details

Payment Security

We use industry-standard SSL encryption to protect your payment information. However, we cannot guarantee the security of data transmitted over the internet.

7. Processing, Handling & Delivery

Processing & Handling Time

Orders are processed and dispatched within 1 working day. Orders placed before 2pm (Monday–Friday) are typically dispatched the same day. Orders placed after 2pm or on weekends are dispatched on the next working day.

Shipping Costs

• UK Delivery Cost: Free (£0.00) on all orders
• Europe Delivery Cost: £14.99 per order
• International Delivery Cost: £23.99 per order

Delivery Times

Delivery times are calculated from the date of dispatch:

• UK: 2 working days via Royal Mail tracked service
• Europe: 5–7 working days
• International: 7–14 working days

Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control.

Delivery Address

You are responsible for providing a correct and complete delivery address. We are not responsible for non-delivery due to incorrect address information.

Risk and Title

Risk of loss and title for products pass to you upon delivery to the carrier.

For full delivery information, please see our Delivery Information page.

8. Returns and Refunds

Your Right to Return

You have 30 days from the day you receive your item to return eligible products.

Conditions for Returns

To be eligible for a return, items must be:

• Unopened and unused
• In their original, sealed packaging
• In the same condition as received

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of opened, sprayed, tested, or used perfumes.

Return Shipping

You are responsible for the cost of return shipping unless the item is faulty or incorrect.

Refunds

Refunds are processed within 7 working days of receiving your return. Refunds are issued to the original payment method only.

For full details, please see our Returns Policy page.

9. Consumer Rights (UK)

Under the Consumer Rights Act 2015, you have certain legal rights including:

• Products must be as described, fit for purpose, and of satisfactory quality
• If products are faulty, you may be entitled to a repair, replacement, or refund
• You have 14 days to cancel your order under the Consumer Contracts Regulations 2013 (subject to our returns policy)

These terms do not affect your statutory rights as a consumer.

10. Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of Perfume Corner or our licensors and is protected by copyright and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute any content from our website without permission
• Use our trademarks, logos, or brand names without authorization
• Modify or create derivative works from our website content

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products
• Our total liability to you for any claim arising from your use of our website or purchase of products shall not exceed the amount you paid for the products
• We do not exclude or limit liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law

12. Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you consent to our collection and use of your personal information as described in our Privacy Policy.

13. International Orders

For orders shipped outside the UK:

• You are responsible for compliance with all local laws and regulations
• You are responsible for all customs duties, taxes, and charges
• We are not responsible for delays caused by customs clearance
• Import restrictions may apply to certain products in some countries

14. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or restrictions
• Strikes or labor disputes
• Failure of suppliers or carriers
• Pandemics or epidemics

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Returns Policy, Delivery Information, and any other policies referenced herein, constitute the entire agreement between you and Perfume Corner regarding your use of our website and purchase of products.

17. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

We recommend reviewing these terms periodically for any updates.

18. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also have the right to bring proceedings in the courts of the country where you live.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: info@perfumecorner.co.uk

Phone: 07768 219998

Address: 43 Villiers Road, Southall, UB1 3BS, United Kingdom

Hours: Monday–Friday, 9am–5pm

Acceptance of Terms

By using our website and placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last Updated: November 2025