Customer Service
Our customer support team is available Monday to Friday to assist with orders, delivery enquiries, returns, refunds and general product questions.
Customer Support Hours
Monday to Friday: 9:00 AM – 5:00 PM
We aim to respond to email enquiries within 24–48 hours during working days.
For order enquiries, returns, delivery questions and general support.
Typical response time: 24–48 hours
Facebook Messenger
Contact us through Facebook.
Messages monitored during business hours.
How We Can Help
- Order tracking and delivery enquiries
- Returns and refund support
- Product information
- Payment or billing questions
- Account or checkout issues
- General customer service enquiries
Frequently Asked Questions
How do I track my order?
Once your order has been dispatched you will receive a dispatch confirmation email. Tracking details will be included in that email where applicable.
What is your returns policy?
Please see our Returns Policy for full details about return eligibility and how to request a return.
Are your products authentic?
We sell genuine fragrance products only. Product descriptions and images should be reviewed carefully before purchase.
How long does delivery take?
We currently deliver to the United Kingdom and Ireland only. Please see our Delivery Information page for delivery times and shipping details.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or dispatched we may not be able to make changes.
Business Details
Business Name: Perfume Corner
Email: info@perfumecorner.co.uk
Phone: 020 8214 6238
Business Address:
Unit 1C, Dilloway Industrial Estate
Southall, Middlesex
UB2 4BG
United Kingdom
Customer Service Hours: Monday – Friday, 9AM – 5PM