1. Who We Are

Data Controller: Perfume Corner

Address: 43 Villiers Road, Southall, UB1 3BS, United Kingdom

Email: info@perfumecorner.co.uk

Phone: 07768 219998

We are the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. Information We Collect

We collect and process the following types of personal information:

Information You Provide to Us

• Contact Information: Name, email address, phone number, billing address, delivery address
• Payment Information: Payment card details (processed securely by our payment provider)
• Account Information: Username, password (if you create an account)
• Order Information: Products purchased, order history, preferences
• Communication Information: Messages, emails, or other communications you send to us

Information We Collect Automatically

• Technical Information: IP address, browser type, device type, operating system
• Usage Information: Pages visited, time spent on pages, links clicked, referring website
• Cookies and Similar Technologies: Information collected through cookies (see our Cookie Policy section)

3. How We Use Your Information

We use your personal information for the following purposes:

Marketing Communications

We will only send you marketing emails if you have given us your consent. You can withdraw your consent at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at info@perfumecorner.co.uk
• Updating your preferences in your account settings

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers

• Payment Processors: To process your payments securely (e.g., Shopify Payments, PayPal, Klarna)
• Delivery Services: To deliver your orders (e.g., Royal Mail)
• Email Service Providers: To send order confirmations and communications
• Website Hosting: Shopify hosts our online store
• Analytics Providers: To help us understand how our website is used

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or abuse
• Cooperate with law enforcement

Business Transfers

If we sell or transfer our business, your information may be transferred to the new owner.

5. International Data Transfers

Your information may be transferred to and stored in countries outside the UK and European Economic Area (EEA), including:

• Our website is hosted by Shopify, which may store data in various locations
• Some of our service providers may be located outside the UK/EEA

When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the UK Information Commissioner's Office
• Adequacy decisions recognizing equivalent data protection standards
• Other legally approved transfer mechanisms

6. How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Order Information: We keep order records for 7 years for tax and accounting purposes
• Account Information: We keep your account information until you request deletion or close your account
• Marketing Data: We keep marketing data until you unsubscribe or request deletion
• Website Analytics: Typically retained for 26 months

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can ask us to correct inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data (subject to legal obligations)
• Right to Restrict Processing: You can ask us to limit how we use your data
• Right to Data Portability: You can request your data in a portable format
• Right to Object: You can object to certain types of processing, including marketing
• Right to Withdraw Consent: You can withdraw consent for processing based on consent
• Right to Complain: You can lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at info@perfumecorner.co.uk

8. Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

• SSL encryption for data transmission
• Secure payment processing through PCI DSS compliant providers
• Regular security assessments and updates
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Cookies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function (e.g., shopping cart, checkout)
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to show relevant ads (with consent)

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

For more information, please see our Cookie Preferences settings.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment providers). We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

11. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this page
• Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Email: info@perfumecorner.co.uk

Phone: 07768 219998

Address: Perfume Corner, 43 Villiers Road, Southall, UB1 3BS, United Kingdom

Hours: Monday–Friday, 9am–5pm

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113

Your Privacy Matters

We are committed to protecting your privacy and handling your personal data responsibly. If you have any questions or concerns, please don't hesitate to contact us.

Last Updated: November 2025