Privacy Policy
How we collect, use and protect your personal information.
Last Updated: April 2026
At Perfume Corner, we are committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or place an order.
1. Who We Are
Data Controller: Perfume Corner
Address:
Unit 1C, Dilloway Industrial Estate
Southall, Middlesex
UB2 4BG
United Kingdom
Email: info@perfumecorner.co.uk
Phone: +44 7768 219998
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
2. Information We Collect
We may collect and process the following types of personal information:
Information You Provide to Us
- Contact Information: Name, email address, phone number, billing address and delivery address
- Payment Information: Payment details processed securely by our payment providers
- Account Information: Login details and account-related information if you create an account
- Order Information: Products purchased, order history and order-related details
- Communication Information: Messages, emails and other communications you send to us
Information We Collect Automatically
- Technical Information: IP address, browser type, device type and operating system
- Usage Information: Pages visited, time spent on pages, links clicked and referring website information
- Cookies and Similar Technologies: Information collected through cookies and related tools
3. How We Use Your Information
We use your personal information for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your orders | Performance of contract |
| Communicating with you about your orders | Performance of contract |
| Processing payments and helping prevent fraud | Performance of contract / Legal obligation / Legitimate interests |
| Providing customer service and support | Performance of contract / Legitimate interests |
| Sending marketing communications where permitted | Consent / Legitimate interests where applicable |
| Improving our website and services | Legitimate interests |
| Complying with legal and regulatory obligations | Legal obligation |
Marketing Communications
Where required, we will only send marketing communications if you have given consent or where otherwise permitted by law.
You can stop receiving marketing communications at any time by:
- Clicking the unsubscribe link in a marketing email
- Contacting us at info@perfumecorner.co.uk
- Updating your preferences where that option is available
4. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties where necessary to operate our business and provide our services.
Service Providers
- Payment Providers: To process payments securely, such as Shopify Payments and other payment providers we make available at checkout, including Klarna where eligible
- Delivery Services: To deliver your orders, such as Royal Mail and other logistics providers where applicable
- Email and Communication Providers: To send order updates and customer service communications
- Website and Ecommerce Platform Providers: Including Shopify, which hosts our online store
- Analytics and Technology Providers: To help us understand website usage and improve our services
Legal Requirements
We may disclose your information where necessary to comply with the law, protect our rights, investigate fraud, or cooperate with regulatory or law enforcement authorities.
Business Transfers
If our business is sold, merged or otherwise transferred, your information may be transferred as part of that transaction.
5. International Data Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.
6. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including legal, tax, accounting and operational requirements.
- Order Information: Typically retained for tax and accounting purposes
- Account Information: Retained while your account remains active, unless deletion is requested and permitted
- Marketing Information: Retained until you unsubscribe or object, where applicable
- Analytics Information: Retained according to the settings and retention periods of the relevant service provider
7. Your Rights
Under applicable data protection law, you may have rights including:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Ask us to correct inaccurate or incomplete information
- Right to Erasure: Ask us to delete your personal data in certain circumstances
- Right to Restrict Processing: Ask us to limit how we use your data in certain situations
- Right to Data Portability: Request transfer of your data where applicable
- Right to Object: Object to certain types of processing, including some marketing activity
- Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time
- Right to Complain: Lodge a complaint with the Information Commissioner’s Office
To exercise any of these rights, please contact us at info@perfumecorner.co.uk.
8. Security
We take reasonable technical and organisational measures to help protect your personal information.
- Secure connections and encryption where appropriate
- Secure payment processing through third-party payment providers
- Access controls and appropriate internal safeguards
- Ongoing maintenance and updates to our systems and services where applicable
No internet transmission or storage system can be guaranteed to be completely secure, but we take reasonable steps to protect your information.
9. Cookies
We use cookies and similar technologies to improve your experience on our website and to support essential website functions.
Types of Cookies We May Use
- Essential Cookies: Required for core website functions such as checkout and shopping basket features
- Performance Cookies: Help us understand how visitors use our website
- Functionality Cookies: Help remember preferences and settings
- Marketing Cookies: May be used to help deliver relevant advertising where applicable and permitted
Managing Cookies
You can manage cookies through your browser settings and any cookie preference tools provided on our website. Disabling some cookies may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and you should review their own privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for general audiences and is not specifically directed at children. We do not knowingly collect personal information from children where this is not permitted by law.
If you believe personal information has been provided by a child inappropriately, please contact us and we will review the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or legal requirements.
Any updates will be posted on this page and reflected by the updated date shown in this policy.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Email: info@perfumecorner.co.uk
Phone: 020 8214 6238
Address: Perfume Corner, Unit 1C, Dilloway Industrial Estate, Southall, Middlesex, UB2 4BG, United Kingdom
Hours: Monday to Friday, 9:00 AM to 5:00 PM
14. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Your Privacy Matters
We are committed to handling personal data responsibly and transparently.
Last Updated: April 2026